Privacy Policy

PRIVACY POLICY

Welcome to INTIVIV™. Your privacy is important to us. We understand that intimate wellness is deeply personal, and we are committed to protecting your information with the highest standards of confidentiality, transparency, and security.

This Privacy Policy explains how INTIVIV™ ("we," "our," or "us") collects, uses, stores, discloses, and safeguards your personal information when you access our website, mobile applications, services, products, or interact with us in any manner.

By using our website or services, you agree to the practices described in this Privacy Policy.

 

1. WHO WE ARE

INTIVIV™ is an intimate wellness brand offering products, educational content, and wellness-related services. We are committed to respecting your privacy and maintaining the confidentiality of your personal information.

For privacy-related questions, you may contact:

Email: care@intiviv.com

Website: www.intiviv.com

 

2. INFORMATION WE COLLECT

We may collect the following categories of information:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Order history
• Payment transaction details (processed securely through third-party providers)

Account Information

• Username and password
• Preferences and settings

Device and Technical Information

• IP address
• Browser type
• Device identifiers
• Operating system
• Pages visited
• Time spent on our website
• Referral sources

Marketing Information

• Newsletter subscriptions
• Responses to surveys and promotions
• Preferences and interests

Health and Wellness Information

If voluntarily provided by you, we may collect information relating to wellness concerns, product preferences, or consultation requests. Such information is handled with heightened confidentiality and is never sold.

 

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill orders.
• Provide customer support.
• Personalize your experience.
• Improve products and services.
• Respond to inquiries.
• Manage subscriptions and accounts.
• Send order confirmations and shipping updates.
• Deliver educational and promotional communications.
• Conduct analytics and website optimization.
• Prevent fraud and enhance security.
• Comply with legal and regulatory obligations.

 

4. PAYMENT INFORMATION

INTIVIV™ does not store complete credit card or payment information.

Payments are securely processed through trusted third-party payment processors that comply with industry security standards.

 

5. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website performance.
• Remember preferences.
• Analyze website traffic.
• Personalize content and advertisements.
• Measure campaign effectiveness.

You may disable cookies through your browser settings; however, some features may not function properly.

 

6. MARKETING COMMUNICATIONS

With your consent, we may send:

• Newsletters
• Product updates
• Educational content
• Promotional offers

You may unsubscribe at any time through the unsubscribe link included in emails or by contacting us.

 

7. DISCLOSURE OF INFORMATION

We do not sell your personal information.

We may share information only with trusted third parties including:

• Payment processors
• Shipping and logistics partners
• Website hosting providers
• Customer support providers
• Analytics and marketing service providers
• Legal or regulatory authorities where required by law

These third parties are obligated to maintain confidentiality and use information solely for legitimate business purposes.

 

8. DATA SECURITY

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot warrant absolute security.

 

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders.
• Maintain records.
• Comply with legal obligations.
• Resolve disputes.
• Enforce agreements.

Information that is no longer required may be securely deleted or anonymized.

 

10. YOUR RIGHTS

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of information.
• Withdraw consent.
• Restrict or object to processing.
• Request portability of your information.
• Opt out of marketing communications.

Requests may be submitted to care@intiviv.com.

 

11. CHILDREN'S PRIVACY

INTIVIV™ products and services are intended only for adults aged 18 years or older.

We do not knowingly collect information from children under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.

 

12. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, applications, or services.

INTIVIV™ is not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of those third parties before providing personal information.

 

13. INTERNATIONAL TRANSFERS

Your information may be processed or stored in countries other than your country of residence. By using our services, you consent to such transfers, subject to applicable legal safeguards.

 

14. DO NOT TRACK SIGNALS

Certain browsers offer "Do Not Track" settings. Because no uniform standard currently exists, our website may not respond to such signals.

 

15. BUSINESS TRANSFERS

In the event of a merger, acquisition, restructuring, financing, or sale of assets, your information may be transferred as part of that transaction, subject to applicable laws and confidentiality obligations.

 

16. MEDICAL DISCLAIMER

INTIVIV™ products and educational materials are intended for wellness and personal care purposes only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided on this website should not be considered medical advice and should not replace consultation with qualified healthcare professionals.

Always seek professional medical advice regarding any medical concerns.

 

17. DISCLAIMER REGARDING SENSITIVE HEALTH INFORMATION

Any health-related information voluntarily provided by users is treated with enhanced confidentiality and used only for the purposes for which it was provided.

INTIVIV™ does not sell, rent, or knowingly disclose sensitive health information for advertising purposes.

 

18. YOUR CONSENT

By accessing or using the INTIVIV™ website, purchasing products, creating an account, or interacting with our services, you consent to the collection, use, storage, and disclosure of information as described in this Privacy Policy.

 

19. CHANGES TO THIS POLICY

INTIVIV™ reserves the right to modify or update this Privacy Policy at any time.

Changes become effective immediately upon publication on the website. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

 

20. CONTACT US

For questions regarding this Privacy Policy or your personal information, please contact:

INTIVIV™

Email: care@intiviv.com

Website: www.intiviv.com

 

IMPORTANT NOTICE

INTIVIV™ respects your privacy and is committed to maintaining the confidentiality, integrity, and security of your personal information. We do not sell personal data, and we strive to process information responsibly in accordance with applicable privacy and consumer protection laws.

Last Updated: 20/07/2026